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Critical Thinking & Problem Solving

A deep dive into how critical thinking empowers problem-solving in the workplace โ€” by asking better questions, challenging assumptions, and embracing complexity.

2024-05-16 ยท 5 min read

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Photo by Mobile Development on Grow with Google


In todayโ€™s fast-moving environment, solving problems isnโ€™t about having the right answers โ€” it's about asking the right questions.

Critical thinking is the foundation of meaningful problem-solving. It helps us:

  • break down complex issues,
  • spot hidden assumptions,
  • generate better options,
  • and act decisively when uncertainty is high.

Choosing Bangkit was a deliberate decision for me, aiming to enhance my professionalism post-graduation. Facing significant hurdles, particularly from within, has tested my resilience and critical thinking at Bangkit Academy led by Google, Tokopedia, Gojek, & Traveloka.

Why Critical Thinking Matters

When you rely purely on intuition or past habits, you limit your possible solutions.
But when you apply critical thinking, you expand them.

  • You start asking โ€œWhy?โ€ instead of accepting โ€œBecauseโ€.
  • You learn to challenge how things have always been done.
  • You open up for better alternatives.

The Critical Thinking Process

  • Clarify โ€” Identify exactly what the problem is.
  • Gather โ€” Collect relevant data, evidence, and perspectives.
  • Analyze โ€” Break down the data, look for patterns, biases, and assumptions.
  • Evaluate โ€” Weigh your options, list pros & cons, foresee consequences.
  • Decide & Act โ€” Choose a path and move, then reflect on results.

Problem-Solving in Practice

When you combine critical thinking with problem-solving, you become more than reactive โ€” you become strategic.

  • Instead of โ€œfixing whatโ€™s brokenโ€, you ask โ€œWhat needs to change and why?โ€.
  • Instead of โ€œemergency modeโ€, you work in โ€œpurpose modeโ€.
  • Instead of repeating outcomes, you create new ones.

Closing Thoughts

Great problem-solvers donโ€™t wait for perfect clarity โ€” they act on clear thinking.
They recognise that almost every problem is also an opportunity for growth.

If youโ€™re ready to level-up your thinking, start today: challenge one assumption, ask one better question, and let the process guide you.

Stay curious. Think critically. Solve smart.