Clinic Management System – Qlinova
Qlinova is an integrated digital platform designed to modernize clinical operations, improving efficiency, accuracy, and service quality across all departments. This system transforms manual workflows into automated, centralized processes—giving clinics real-time insights and complete operational control.
Executive Summary
Qlinova streamlines the entire clinical process, including patient registration, electronic medical records (EMR), pharmacy, inventory, billing, HR, and financial reporting. Built with scalability and integration in mind, Qlinova helps clinics transition into modern, data-driven healthcare institutions.
The platform is engineered to deliver higher operational efficiency, reduce human errors, and provide clinicians and management with accurate and real-time information.
Solution Overview
Qlinova was developed as a comprehensive healthcare digitalization solution, combining Clinic and Innovation. It enables clinics to operate with modern standards using a central, secure, and intuitive digital ecosystem.
Key characteristics:
- Integrated: All departments operate within a unified system.
- Efficient: Minimizes manual processes and reduces administrative load.
- Accurate: Ensures precise and traceable data across all modules.
- Insightful: Provides real-time dashboards and analytical reports.
- Scalable: Ready to adapt as the clinic expands.
Business Flow
Qlinova supports the complete operational workflow of a clinic:
- Registration: Patient data entry, queue management, contract/payment selection.
- Polyclinic Services: Diagnosis entry, procedures, medications, lab/radiology referrals, treatment history.
- EMR Access: Real-time medical records accessible by clinicians.
- Pharmacy & Inventory: Electronic prescriptions, stock visibility, procurement, and distribution.
- Billing: Cash, insurance, and corporate contracts with automated tariff calculations.
- Management Reporting: End-of-day processing, financial reports, and decision-making dashboards.
Key Features
🌐 Electronic Medical Record (EMR)
- Complete patient history
- Allergies, diagnoses, operations, immunizations
- Treatment history across polyclinic, lab, pharmacy
- Real-time access for doctors and staff
💊 Pharmacy & Inventory Management
- Master drug database
- Automated requests, approval, PO, receiving
- Stock opname & mutation reports
- Custom pricing, margin settings, and discount rules
🏥 Polyclinic Services
- Procedures, consultation, treatment notes
- Radiology & laboratory referrals
- Medical certificate & absence printing
🧾 Billing & Finance
- Cash / insurance / capitated billing
- Revenue sharing options
- End-of-day verification
- Automatic posting to accounting
🧑💼 HR & Payroll
- Staff master data
- Incentive calculations (IJD & IJK)
- Attendance, overtime, deductions, payroll
- HR planning and reporting
📊 Management & Reporting
- Operational dashboards
- Cost analysis, medical analysis, marketing insights
- Real-time multi-branch monitoring
Benefits for Operations
- Faster and more accurate patient service
- Centralized, traceable clinical data
- Reduced administrative errors and billing discrepancies
- Automated reporting and simplified monitoring
- Improved coordination between departments
Benefits for Clinic Owners
- Real-time monitoring of all branches
- Centralized control over services, pricing, and resources
- Enhanced decision-making through detailed analytics
- Reduced operational losses
- Lower corporate cost through centralized back-office
Deliverables
- Web Admin Dashboard
- EMR Module
- Registration & Queueing System
- Pharmacy & Inventory System
- Billing & Financial Integration
- HR & Payroll Module
- Operational, Medical, and Financial Reports
- Training, deployment, and onboarding support
Timeline & Milestones
1. Analysis & Design
– BRD, system flow, and UI/UX prototype
– 1–2 weeks
2. Development
– Backend & frontend module completion
– 4–6 weeks
3. Testing & QA
– Bug fixing, UAT, and validation
– 1–2 weeks
4. Deployment & Go-Live
– Production setup & training
– 1 week
Total implementation time: ± 8–10 weeks
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